All personal belongings are the participants’ full responsibility. We are not responsible for lost / missing / damaged personal belongings.
The following Terms and Conditions apply to the Xiaotrip Site located at www.xiaotripindonesia.com (“Site”).
By visiting or using this Site, you hereby agree to and accept the terms and conditions contained herein. If you do not accept and agree to these terms and conditions, please do not access further into the site www.xiaotripindonesia.com and you are advised to leave this site.
Claims for Liability
Xiaotrip is not responsible and reserves the right to reject all claims for losses, liabilities, damages (whether direct, indirect, or consequential), personal injury, or other costs that may arise from errors in personal information, company data, or other materials you submit through this Site. This includes losses incurred by you or any third parties, including your company.
Obligations
Please note that after you make a booking for a Flight Ticket , Hotel , Transportation, visa, or tour, you are obligated to complete the transaction by making a payment in accordance with the total ticket price as stated on the payment page. You are required to make the payment in the correct amount as per the total price of the flight ticket, hotel, transportation, visa, or tour you have booked.
You are obligated to provide accurate data in accordance with your identity when registering as a member and when purchasing flight tickets, hotel rooms, any tickets, or tours on the xiaotripindonesia.com Site. Submitting or providing incorrect information may result in rejection or cancellation, as well as additional costs to correct your e-ticket with the airline, hotel management, train company, or tour operator.
If there is a rejection and/or a discrepancy in the payment amount for the flight ticket, hotel, KAI ticket, tour, or other products booked through xiaotripindonesia.com, Xiaotrip is not responsible for any delays in confirmation or failure thereof.
Cancellation
By making a purchase of a product on the xiaotripindonesia.com Site, you are considered to have understood, accepted, and agreed to the cancellation policies and terms. If you make changes or cancel your order, you may be subject to an administrative fee, which you will fully bear in accordance with the policies and terms for changes or cancellations from the third party acting as the service provider.
Force Majeure
Xiaotrip is not responsible for any loss suffered by the User caused by actions or conditions beyond reasonable control, whether by the User or us (Force Majeure Event). Force Majeure Events include, but are not limited to, natural disasters, war, riots, civil disturbances, military actions, terrorist acts, embargoes, malfunctioning systems or transmissions, power outages, telecommunications disruptions, disease outbreaks, changes in laws or government policies that impact or prohibit xiaotrip from providing services, demonstrations, strikes, bankruptcy or insolvency of airlines, hotels, railway companies, and others.